Hearing Aid Care

Keeping your hearing aids in order is easy

Hearing aids are great when it comes to helping you live your life to the full. But they’re also very delicate, advanced pieces of technology so they need to be looked after properly. This guide will help you do just that, and ensure you continue to enjoy the sounds you love.


  • Make sure your hands are clean and dry when you handle hearing devices
  • Protect your hearing aids from heat and moisture
  • Keep hearing aids in a “dry aid” kit or electronic drying box when not in use
  • Check your ears are clean
  • Turn hearing aids off when not in use and open the battery doors
  • Make sure any repairs to hearing aids are carried out by a hearing specialist
  • Replace a dead battery immediately
  • Clean your hearing aids daily with a soft cloth or specialised hearing aid wipes


You can purchase all hearing aid consumables at our clinics.


  • Let hearing aids get dirty
  • Use hairspray when a hearing aid is in place
  • Let hearing aids get too cold. If it happens, let the aids naturally return to room temperature and normal performance should be restored
  • Get hearing aids wet in baths, showers, saunas or steam baths
  • Dry hearing aids with anything but a specialist hearing aid drying kit. Using equipment like hairdryers or microwaves can cause irreparable damage
  • Open the case of a hearing aid


If you experience any problems with your hearing aids, here a few things you can try:

A drop in volume

  • Battery may need replacing
  • The sound outlet may be blocked with earwax – clean and change the filter
  • The microphone inlet may be blocked – you need to call into the clinic


The hearing aids ‘whistle’

  • The hearing aids may not be sitting in the ear correctly or may be in the wrong ear
  • Check the volume control is set correctly if you have one
  • Tubing of the hearing aids may be split – consult your hearing specialist
  • Ears may be blocked with wax
  • The hearing aids no longer fit snugly (e.g. if you have lost weight)


The hearing aids are not working

Don’t worry – this happens

  • First, make sure it’s turned on
  • Ensure any switcher are in the right position
  • Check that the battery is inserted correctly
  • Check the tubes and ear moulding to make sure they aren’t clogged with wax
  • Come in and see us if your hearing aids are still not working


Pain and fit issues

If the hearing aids slip out of your ears:

  • You might have lost weight and now the hearing aid needs to be re fitted
  • You may not have inserted it correctly into the ear
  • It is best to come into clinic so we can fit the issues


If the hearing aids are hurting your ears:

  • You may not have inserted it correctly in the ear
  • Remove it and try again. Just like a pair of new shoes, hearing aids can take a little while to get use to
  • If discomfort persists, call your hearing specialist as soon as possible


If the hearing aids are hard to insert:

  • Place a drop of non-irritating lubricant on your finger, smear into the ear canal entrance and try inserting the hearing aids once more
  • If your hearing aids or ear moulds continue to hurt consult your hearing specialist right away