Cleaning your hearing aids

The dome that sits on the end of the receiver (speaker) will need replacing when wax builds up, as will the white filter that sits underneath it. When needed, use the pen-like tool provided to remove the filter and use the other end to insert a new one before replacing the dome on the receiver.

Use the small loop at the end of the brush to pick wax away from the sound outlet.

To replace the small white filter when wax builds up or if the sound is not coming through clearly, push the end of the pen-like tool provided into the hole at the top of the filter, then pull it away.

To insert a replacement, flip the tool over and press the new filter into place. For more specific cleaning advice on your model of hearing aid, please read your instructions.

It’s not recommended that you use alcohol wipes or any other type of chemical to clean your hearing aids.

The best tools to clean your hearing aids with are those that come in your device cleaning kit. Designed with the unique requirements and delicate construction of hearing aids in mind, they can be used to effectively remove earwax, brush away debris and give your hearing aids a good general clean.

Soft brushes, cleaning cloths, ear picks and pen-like tools can all be used to clean ear wax out of your hearing aid. If you’re unsure of which tool is best to use with your specific hearing aid, consult your hearing care professional for their recommendations and a demonstration.

You should aim to clean your hearing aids daily, taking care to remove any dirt, debris or wax that may have accumulated during the day. It’s important to have your hearing aids cleaned professionally too, with the frequency varying based on the type of hearing aid you use. In most cases you should have your hearing aid cleaned professionally every three to six months, but you should consult your hearing care professional for their recommendation.