How to Care for your Hearing Aids

It's important to take care of your hearing aids not only to maintain high performance levels, but to minimise any potential problems you may experience with everyday use. A hearing aid is made up of several different parts, each of which will need regular cleaning to ensure maximum performance and lifespan. If you need extra help you can contact your local clinic who can help you through the process.

Clean daily

Earwax, dust and debris are not a friendly combination for hearing aids. Each night after you remove the hearing aids, wipe them gently with a tissue or soft cloth. If you are prone to collecting earwax in the tubes and filters of your hearing aids, use the soft brush and ear pick that comes with your hearing aids to remove the excess wax.

Minimise moisture

Moisture build-up is one of the most common reasons why hearing aids need repair. To avoid this problem, you can invest in a hearing aid dehumidifier or drying container. Simply remove your hearing aid batteries and place the hearing aids in the container.

Store your hearing aids carefully

To help prolong battery life, open the battery door each night to disconnect the batteries - there is no need to remove the batteries completely from your hearing aids. Store your hearing aids in a cool, dry place when you are not using them. We recommend keeping them in the same place every day and ensure that they are kept out of harm's way - out of reach of pets or children.

If your hearing aids aren't working as well as you think they should, contact your local Bay Audiology clinic for advice. 

Cleaning your hearing aids:

Your hearing aids need care to keep them performing as they should. Below are some handy tips for maintaining your hearing aids.


How to clean In-the-ear
(ITE) hearing aids

  • Use the brush to clean any excess dirt or wax on the hearing aid. 
  • Wipe down the hearing aid with the ampliclear cleaning spray and cloth provided.
  • If your hearing aid has a small vent hole under the sound outlet, clean this with ampliclear airspray or the brush provided. 
  • If there appears to be any moisture on your hearing aid, put it into a Dry Cup, the DryLux, or an airing cupboard overnight.  

How to clean
Receiver-in-the-canal (RIC)
hearing aids

  • Use the brush to clean any excess dirt or wax on the hearing aid.
  • Wipe down the surface of your dome and thin wire thoroughly with ampliclear cleaning wipes or with the cloth provided.
  • If there appears to be any moisture on your hearing aids, put it into a Dry Cup, the DryLux, or an airing cupboard overnight.

Tips for all devices

1. Brush every day

Use the cleaning brush provided to remove wax from your device every day before you put them on, particularly around the microphone and sound outlet. Face the area you are brushing toward the floor, helping loosened wax to fall away.

2. Use the Cloth

Wipe any visible dirt or debris from your hearing aids with the small, machine-washable cloth in your cleaning kit. 


3. Clean in the Morning and Avoid Moisture

Wax is easier to clean away in the morning, as it hardens overnight. Also, keep your hearing aids away from water, hairspray and other fluids.

Tips for specific devices


The dome that sits on the end of the receiver (speaker) will need replacing when wax builds up, as will the white filter that sits underneath it. When needed, use the pen-like tool provided to remove the filter and use the other end to insert a new one before replacing the dome on the receiver.


Use the small loop at the end of the brush to pick wax away from the sound outlet.


To replace the small white filter when wax builds up or if the sound is not coming through clearly, push the end of the pen-like tool provided into the hole at the top of the filter, then pull it away.

To insert a replacement, flip the tool over and press the new filter into place. For more specific cleaning advice on your model of hearing aid, please read your instructions.