1. Importance of research
It's important to find out how your hearing works. What situations do you experience difficulties hearing? Speak to a friend or family member as they can help you. Having someone there for support can be of great help and they may have noticed things that you haven’t. Learn about the digital innovation of hearing aids and how they can help you to hear better in the situations and environments you struggle with the most.
2. Reassure yourself with expert advice or support
Your local Bay Audiology clinician can help guide you to the most suitable hearing solution to improve your hearing experience. We are the forerunners in adopting innovative technology who can deliver exceptional client care and digital innovation throughout your journey with Bay Audiology
3. Recognising changes in your hearing
Exposure to loud noises and the natural ageing process can both lead to changes in your hearing. It’s not always easy to recognise the symptoms of hearing loss or what type of loss you may have. If you’ve noticed changes in your hearing the most natural place to start is by booking a free no obligation hearing check. This will give you the opportunity to find out more about your hearing health and what the next steps are. Alternatively, you could take our online hearing test. If you’re concerned about your hearing, our professional clinicians will take the time to listen carefully to provide you with the confidence and expert knowledge of how we can help you stay connected to the world around you.
4. Your questions answered
Rediscover the small pleasures of hearing with expert advice from our clinicians who understand the importance of looking after your hearing health. Your local Bay Audiology expert will be happy to share their knowledge and experience with you and talk you through what happens next giving you confidence in how we can look after you and your hearing needs now and in the future.
5. Attending your comprehensive hearing test
When you attend you hearing test appointment, your local expert clinician can help you address your hearing concerns. We will take time to listen and understand more about the situations and environments where you are experiencing difficulties hearing, whether that's day to day activities or certain situations. We'll be there to support you through your journey and evolving hearing needs. The testing process is comprehensive and uses the latest testing technology. You can expect to be with us for around 75 minutes. We will discuss your hearing history, complete a lifestyle questionnaire, an ear examination and a mixture of speech and audiometric tests so that we can fully understand your hearing needs.
6. Tailored solutions just for you
As the forerunners in adopting the latest digital technology, we have the ability to provide you with a selection of hearing aids using the very latest features and connections to give you a seamless listening experience. There are a wide variety of styles and models each with varying levels of pioneering technology to give you a listening experience that is completely tailored for you and your hearing needs.
7. Experience a new world of sound
During your hearing test, our expert clinicians will demonstrate a range of suitable hearing solutions tailored just for you and explain how each of them work, giving you confidence in its ability to help you hear and regain harmony with the world again. You can try them on and see which models and styles you feel most comfortable with. Experiencing the sounds around you that you may have missed out on can be really exciting and overwhelming at the same time. Our hearing professionals are always on hand should you have any questions or need any support.
8. Taking the next step to a listening experience
The world around you becomes more exciting when you immerse yourself in the world of sound. Our expert clinicians really enjoy hearing about how you've regained confidence in taking an active role in conversations as well as being able to listen to rediscover the things you enjoy the most. We invite you to come and tell us! Upon placing your hearing solution order with your clinician, they will talk through what happens next and how Bay Audiology will continue to support you through your evolving hearing journey. In some places a personalised mould will need to be taken of your ear. It only takes a few minutes and isn’t painful or uncomfortable.
9. Your hearing solution fitting
You can expect your new life changing hearing solution to be ready within fourteen days depending on any specific requirements you may have. On arrival at your local clinic, your clinician will fit your hearing aids and show you how to place them in your ears yourself, so that when you leave the clinic you feel confident in your new hearing solution. Your clinician will demonstrate and explain how to take care and maintain your hearing aids for optimal performance. Changing batteries and knowing when they need replacing will also be explained with the opportunity to ask any questions you need to.
10. Your hearing future
You can expect our experts to care for your hearing health now and in the future to ensure that we continue to enrich your life, with state of the art digital technology and high performing listening experiences that keep you connected to conversations in the world around you. We will provide you with support and advice when you need it and demonstrations of latest innovative hearing aid technology, which ensures you continue to get the most out of your hearing and your hearing solution.