Bay Audiology wins gold at Quality Service Awards

We are proud to win the Reader’s Digest Quality Service Award for the fourth year in a row.

The Awards recognise the best in quality service provided across a range of categories, with Bay Audiology winning gold in the Hearing Services category. 

Providing New Zealanders with exceptional client care and outstanding customer service is incredibly important to us. Winning this award is a testament to our clinical teams who go ‘above and beyond’ for our clients every day as well as everyone in the organisation who supports them.

Bay Audiology Managing Director Dean Lawrie says, “The award is a tremendous achievement and a reflection of the care and commitment our teams have for our clients.”

“Our interactions with clients aren’t a one-off service. We provide them with ongoing support, working closely with each client to ensure they receive an individual solution that is suited to their hearing needs. Our clinical teams not only work with our clients until they are satisfied with their hearing, but they also continue to provide exceptional after-care to ensure clients remain satisfied and happy.”

“We are extremely proud to be a leading Hearing Service Provider in New Zealand and are dedicated to upholding our gold-standard service.”

It is extremely rewarding when we fit someone with hearing aids, and they start to hear the sounds they have been missing for years. Our clients are clients for life, and we continue to offer support and care to ensure our clients can pop in any time to have the best hearing possible at all times.

You can see the full list of the Reader’s Digest winners here.