Upcoming appointments management
If you have an appointment scheduled between 25 March to 22 April, we will be in contact with you to reschedule this for a later date.
Appointments booked on or after 23 April won't be rescheduled at this time as we expect our clinics to be open. However, if we are advised that business closures will continue past that date, we will call you to reschedule your appointment.
Batteries and hearing aids consumables supply
We want you to have the best possible hearing and are here to support you. If you are having issues purchasing batteries or consumables, or have a query for an audiologist, please call our friendly team on 0800 800 854.
You can also order batteries and consumables (including tubes, wax filters, domes, wipes, receivers, optilube, dry capsules, and dry cups) in our Online Store and receive them at home. Please note that if couriers are unable to operate, delivery of batteries and consumables may be affected. Otherwise, you can purchase hearing aid batteries at many supermarkets and pharmacies (which will remain open during the Level Four alert period).